Soomda Privacy Policy
1. Purpose of Personal Information Processing
Triggger (hereinafter “Company”) processes personal information for the following purposes. The personal information being processed will not be used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent will be implemented in accordance with Article 18 of the Personal Information Protection Act.
- Service membership registration and management
- Service provision and personal identification/authentication
- Customer inquiry response and support
- Service improvement and new service development
2. Collection and Use of Personal Information
Personal Information Items Collected
| Collection Purpose | Collection Items | Collection Method | Retention Period |
|---|---|---|---|
| Service membership registration and management | Email address | SNS simple login (Apple) | Until membership withdrawal |
| AI emotion analysis service | User-written letter content | Direct input within the app | Until membership withdrawal |
| Service provision and quality improvement | AI-generated response content | Automatically generated during service use | Until membership withdrawal |
| Customer support | Email address, inquiry content | Email or in-app inquiry | 1 year after inquiry processing completion |
Personal Information Collection Methods
- Email address collection through SNS simple login (Apple)
- Collection during email inquiries for customer support
3. Personal Information Processing and Retention Period
The Company processes and retains personal information within the personal information retention and use period stipulated by law or the personal information retention and use period agreed upon when collecting personal information from data subjects.
Specific Personal Information Processing and Retention Period
- Member information: Until membership withdrawal
- Customer support records: 1 year after inquiry processing completion
- User-written letter content: Until membership withdrawal
- Service provision data (AI responses): Until membership withdrawal
4. Provision of Personal Information to Third Parties
The Company provides personal information to third parties only in cases corresponding to Articles 17 and 18 of the Personal Information Protection Act, such as data subject consent and special provisions of the law.
Third Party Personal Information Provision Status
| Recipient | Purpose of Provision | Items Provided | Retention and Use Period |
|---|---|---|---|
| OpenRouter, Inc. | AI emotion response generation | User-written letter content (anonymized) | Immediately deleted after AI processing |
| OpenAI Inc. | AI image generation | AI-generated response content for image prompts | Immediately deleted after image generation |
5. Destruction of Personal Information
Destruction Procedure
The Company destroys personal information without delay when personal information becomes unnecessary due to expiration of the personal information retention period or achievement of processing purpose.
Destruction Method
- Electronic files: Complete deletion using low-level format to prevent record reproduction
- Paper documents: Shredding or incineration
6. Rights and Obligations of Data Subjects and Exercise Methods
Data subjects may exercise the following personal information protection-related rights against the Company at any time:
- Request for notification of personal information processing status
- Request for personal information access
- Request for personal information correction and deletion
- Request for suspension of personal information processing
The above rights may be exercised against the Company through written documents, telephone, email, fax, etc., and the Company will take action without delay.
7. Security Measures for Personal Information
In accordance with Article 29 of the Personal Information Protection Act, the Company implements the following technical, administrative, and physical measures necessary to secure safety:
Technical Measures
- Personal information encryption: Personal information is encrypted for storage and management
- Technical measures against hacking and other threats
- Access control for personal information processing systems
Administrative Measures
- Minimization and training of personal information handling staff
- Designation of personal information protection officers
Physical Measures
- Access control for computer rooms and data storage rooms
8. International Transfer of Personal Information
The Company transfers and processes users' personal information to the United States for service provision as follows:
International Transfer of Personal Information
- Personal Information Items to be Transferred: Email address, User-written letter content
- Country to which Personal Information is Transferred: United States
- Transfer Date and Method: At the time of membership registration, transmission via network
- Name of the Recipient: Google LLC
- Purpose of Use and Retention Period of Personal Information by the Recipient:
- Purpose of Use: App operation through Firebase service provision
- Retention and Use Period: Until membership withdrawal
The Company processes personal information using the following services, and each service provider's privacy policy also applies:
- Google Firebase: Google Privacy Policy
- OpenRouter, Inc.: OpenRouter Privacy Policy
- OpenAI Inc.: OpenAI Privacy Policy
9. Personal Information Protection Officer
The Company designates a personal information protection officer as follows to oversee personal information processing work and handle complaints and damage relief related to personal information processing of data subjects:
Personal Information Protection Officer
- Name: Seungyeon Kim
- Email: support@triggger.site
10. Changes to Privacy Policy
This privacy policy is applied from the effective date, and when there are additions, deletions, and corrections of changes according to laws and policies, notice will be given through announcements from 7 days before the implementation of changes.
- Effective Date: August 8, 2025